In many organizations, accounting and finance tasks still tend to be repetitive and require high precision.
One of these is "monthly payment request preparation," which requires managing a large amount of data within a limited time.
This case study reflects that tasks that used to take up to 2 weeks can be reduced to just 3 days.
By implementing RPA to help adjust work processes
Characteristics of real work problems
Preparing payment request forms for numerous departments (e.g., dozens or hundreds of items per month)often involves repetitive steps, such as
- Extracting data from Excel files
- Calculating numbers based on conditions
- Document preparation
- Sending email notifications
Even though they seem basic, when there is a large volume, they become burdensome, time-consuming, and prone to errors. Additionally, significant issues arise, such as
- Tasks depend on specialized personnel or result in "bottleneck tasks"
- Risk from human error
- Difficult to adapt when new conditions arise
- Task handover is difficult
How will RPA help solve problems?
Fundamentally, Robotic Process Automation (RPA) is the use of software to simulate human work in computer systems, suitable for tasks with clear steps, regularly repeated, and using rules or conditions for decision-making.
Examples of tasks that Robotic Process Automation (RPA) can perform include opening and extracting data from Excel, calculations based on formulas or conditions, entering data into systems, creating document files, and sending emails according to lists. Importantly, RPA can perform tasks according to the same steps without needing to change the entire system of the organization.
Results after using RPA
When RPA is implemented in the process
Tasks that used to take about 2 weeks
Can be reduced to just about 3 days (including preparation time)
In addition to time, significant changes also occur, including
- Reduces repetitive manual tasks
- Reduces human errors
- Increases work consistency
- Reduces the burden and pressure on operators
- Facilitates easier task handover
More than just "faster" is "more systematic."
What is evident from the use of Robotic Process Automation (RPA) is not just the speed of work, but the transformation of work from "human-dependent tasks" to "system-dependent tasks." When processes are clearly defined and repeatable, organizations can reduce the risks associated with personnel changes, improve or expand processes more easily, and maintain consistent quality of work.
The role of humans in the era of RPA
Implementing RPA does not mean replacing people, but rather shifting their roles from "repetitive workers" to "analysts and decision-makers."
Tasks that still require human involvement include
- Data analysis
- Planning
- Business decision-making
- Process improvement
While routine tasks can be managed by the system instead.
Summary
RPA is a tool that helps organizations manage repetitive and high-volume tasks efficiently, transforming processes that used to take a long time, involve risks, and rely on people into faster, more accurate, and systematic processes. This not only helps reduce workload but also prepares organizations to better adapt to future changes.
Currently, there are tools like Michiru RPA Designed to be used without programming
And it can work with Excel or existing systems immediately, making it suitable for tasks like those in this article that aim to reduce repetitive work without having to completely overhaul the system
If you want to see more details about the usage
You can read more at 👉 https://thai.fakiki.com/pages/michiru_rpa
Or if you want to try a real usage approach, you can schedule an online presentation or meet for free
Supports usage in Thai, English, and Japanese
