Warranty/Exchange/Return Policy

Product warranty

The company operates a business selling used industrial machinery spare parts. The company is committed to providing Industrial machinery spare parts that customers can use with confidence

Guaranteed against initial defects for 30 days.

The company will deliver products to customers only after the work has been thoroughly and completely inspected. But to guarantee against defects that may be caused by transportation. or defects that cannot be accessed

The company will guarantee Exchanges are returned free of charge within 30 days after the product has been delivered to the customer.

※ If the product to be exchanged is not in stock. The company is happy to accept returns of products and refund money for the products instead.
※JUNK products or products not covered by the quality guarantee are not covered by this warranty.

Warranty scope

Products purchased from the company The warranty will be given according to the conditions only for use within Thailand. In addition, if the company considers that it is not covered by the warranty due to the following reasons: The company reserves the right to guarantee products even within the warranty period.

1) Damage, defects, or damage to products sold as “ JUNK products or products not covered by the quality guarantee. ”
2) Defects, defects, or damage caused by details in the design of the software program. or the customer's own machinery
3) Deterioration, defects, or damage caused by conditions, environment, usage or storage methods that are different from those specified in the user manual.
4) Breakdowns, defects, or damage caused by disassembly, replacement of parts, modifications, or repairs by persons other than the company.
5) Damage, defects, or damage caused by the deterioration of consumable equipment such as batteries, fuses, etc.
6) Defects, defects, or damage caused by reasons that cannot be predicted in advance by scientific methods. technological standards While delivering from the company
7) The company reserves the right to take responsibility for other causes such as natural disasters or disasters, etc.
The warranty does not cover consequential damages. (Damage to machinery/equipment lost opportunity lost profits, etc.) or compensation for damages or accidents caused by product defects.
※Terms of use
Please use the product in a location where it will not cause a serious accident even if the company's product is damaged or abnormal. In addition, please use the company's product with a system that is Backup or protection against errors outside of the company's products in the event of any problems occurring.

・Shipping costs in the case of product warranty
Shipping costs and money transfer fees in cases within the warranty period The company is responsible.

About changing or returning products

In the event that the product is damaged or defective within the warranty scope

Deadline for changing or returning products: Within 1 month after product delivery.
Shipping costs for changing or returning products: The company is responsible.
Transfer fee: The company is responsible.

※The company reserves the right to exchange or return products only if it is the customer's request.
※In the case that the company does not have replacement products Will ask to return the product back. and transfer it as a refund to the customer.